At Pisys we are friendly, and ready to help your business grow with 19+ Years of development.
We have seen the changes to IT infrastructure and learnt innovative ways which progress and improve businesses of all sizes.
We can give you expert advice on specifications which will meet your expectations for future growth.
Nice people that make IT Easy
We provide reliable services which are continuously being tested to be the best in class.
Our values are part of who we are, what we stand for and how we act. We take away the jargon and make IT easy with our quality help desk on hand to support you and your staff.
Pisys value customers data and privacy and will ensure the highest-level of security measures are in place to protect you from cyber criminals.
- Customer Care
- Peace of mind
- Communication
- Fast Response
- Affordable
- Friendly
- Honest
Trust – IT based on trust and expert knowledge
We understand the importance in communicating with our customers and keeping them in the know of progress, updates, and news.
Giving peace of mind back to you through fast response and support.
98%
Customer satisfaction rate
99.5%
Customer retention 30 day contracts renewed
97.1%
Problems resolved remotely
We know that trust needs to be earned. Our customers renew their 30-day contracts, month on month… some for up to 18 years.
Industry Recognition
Pisys is recognised by leading support and security companies such as:
- Cyber Essentials Plus Datto Platinum
- Microsoft Gold
- Microsoft Azure
- AWS
- Bitdefender
- SentinelOne
View Our Awards and Accreditations here
Operational Plan
From our Solutions Specialist carrying out your free survey they can evaluate what you have in place, what you need, and provide recommendations and quotes with no obligations.
From there we can look at what you want with regards to goals and objectives you want to achieve in the future.
We can also answer and solve any problems you might be encountering, and we can explain the reasons why.
With a 30-day rolling contract you are not tied into any of our services.
Measurable ROI
We ensure that your business’s spend on IT is an investment and never an expense by measuring ROI. We do this by looking at 7 KPIs:
The 7 KPIs for ROI from IT – Key performance indicators for return on investment include:
- Budget IT Spend vs Actual Spend
- Infrastructure and project delivery on time
- Average time to solve a problem
- Downtime
- Recovery
- Mean Time Between Failures (MTBF)
- Mean Time to Time Recovery (MTTR)
7 KPIs for ROI from IT booklet
These measurements can provide you with insight into how well your current infrastructure is working for you. Additionally, they will tell you a lot about how well your IT provider is performing.
Company Culture
Professional and friendly employees making IT easy!
Our staff are the running experts of the company who provide advice and support remotely or at location.
Being at the centre of the business we offer equal opportunities for our valued staff as well as a 4-day working week to enhance employee wellbeing.
- Training opportunities
- Career Progression
- Employee wellbeing
Customer Successes
Success stories from customers are crucial to our values and company culture, and we look to inspire other businesses to enhance performance and increase efficiency.
No business is the same, and so our services are tailored to your requirements.
If you would like to chat about what we can offer you, enter your details below and someone will be in touch.